 TiNSupport
is our live support chat software that can be hosted remotely by us or on your
own servers. Everybody should use this tool! We have spent a lot of time and
effort creating a chat engine which is now capable of supporting many
concurrent users as well as taking into account dropped connections
TiNSupport is a web-based live helpdesk/customer support chat
application designed for your ebusiness personnel to communicate with visitors
to your website.
|
|
|
|
-
For reducing shopping cart abandonment. Providing instant responses to
potential customers clears up any questions or worries they might have about
buying through your website.
-
For providing support to your customers.
-
If you just want to be able to talk live, in real time, to your visitors in
order to promote your business. Visitors won't be asked to install any
additional software, all they need to have is the Macromedia Flash plug-in
(version 5 or higher).
-
For providing a channel allowing reps to engage high potential customers in an
online sales consultation during their visit.
-
For giving your website the human touch and interactive content.
-
For giving your customers a higher level of customer service.
|
There are several other live help products out there and they're not cheap.
HumanClick and LiveHelp are two that offer pretty much the same service as
TiNiT does in our free version i.e. remotely hosted live help for a monthly fee
(around $99). |
We are the first to admit that we are lacking in design skills. If you think
that you can do better in designing skins for TiNSupport or miniChat then we'll
be more than happy to let you have the full version in exchange for any skins
that you create.
|
Having your applications remotely hosted is the preferred solution for many
companies because of it's simplicity. Below are the benefits of having your
chat solutions remotely hosted with us.
-
You will be using our bandwidth meaning that more resources are available for
your website.
-
No technical expertise is required. We supply you with the necessary code which
you then embed into your web pages.
-
It doesn't matter what technology your website is based on, our chat solutions
will still work within your website.
-
Many people see Microsoft products as being a security risk. Our products are
based on Microsoft SQL Server and IIS. Remotely hosting passes that risk onto
us.
-
It's FREE. Click here
to get your account now.
|